Queue triage
Sort inbound conversations by channel, urgency, and ownership so the next action is obvious.
Customer operations platform
Trade108
WhatsApp-first service operations
Customer conversations, routed like operations.
Trade108 brings WhatsApp, website chat, and support messages into one disciplined customer workspace, so teams can assign, reply, and follow up without losing context.
Open workspace
For teams that need shared ownership, faster handoffs, and clear conversation records.
One inbox
Customer messages stay visible to the whole service team.
Clear owners
Assignments and states keep every follow-up accountable.
Human review
Automation supports the team without hiding the operator.
Product capabilities
A cleaner operating layer for customer communication
Trade108 is built around the daily work of service teams: triage the queue, route ownership, collaborate internally, and keep customer history easy to review.
Team handoffs
Use assignments, internal notes, and conversation states to move work without losing customer context.
Response control
Keep templates and automation close to the inbox while leaving final replies in human hands.
Channels and integrations
Meet customers on the channels they already use
Start with WhatsApp and website chat, then connect the rest of the support flow so customer context moves with the work.
Move customer messaging out of personal devices and into a shared service workflow.
Website chat
Capture visitor questions and continue the support conversation from the same queue.
Email and support channels
Reduce switching costs by keeping customer touchpoints visible in one workspace.
Business integrations
Connect operational tools so customer conversations can move with the rest of the support process.
Compliance and trust
Designed for accountable messaging operations
Trade108 is presented as a business tool for managing customer conversations responsibly, with controlled access, operational visibility, and human oversight at the center of the workflow.
Human-led communication
Trade108 supports real customer conversations with reviewable workflows and clear operator responsibility.
Controlled team access
Shared workspaces and role-aware access help organizations limit who can view and act on conversations.
Operational records
Centralized history supports internal review, service continuity, and day-to-day accountability.
Get started
Enter the Trade108 workspace
Use the existing login route to manage active queues, customer history, assignments, and team handoffs.